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Italian Link Heart Charm
These stunning charms are all stainless steel and compatible with ALL Italian Link style bracelets.
 
You now also have the option to purchase a beautiful Italian Link Style Bracelet for an extra £10. This is a 18 link bracelet as standard that is 18cm in length (18x1cm links) which can be layered or worn alone.
 
If you purchase this you will be sent a complimentary link removal tool.

Each piece is completely unique to you. 

Every charm can be customised by choosing your own colour selection and maybe adding a little sparkle or you could decide to stay completely natural and use only ashes or hair/fur with a clear base.

Ash colour can be light in colour right through to black so all end products will vary. However the results will always be a stunning and truly memorable piece.

I will create an example stone in your chosen colours, photograph it and send you a picture for your approval before I create your final piece.

As I create an example for you to proof the colour this will not be the final stone used, however as it will contain your precious inclusions this will be included in your order as a complimentary pocket hug gift.

Please note, all photos representing colours are for demonstration purposes only and I cannot replicate an exact match. I will do my best to provide as close to your specifications as possible but as each piece is hand mixed the colours will vary piece to piece.

Upon completion of your order, a kit will be posted to you, providing instructions on how to send your ashes, hair or fur and more info on your order.

I will ALWAYS send your final piece by Royal Mail Tracked 48 with signature.

Thank you for choosing to shop with Luna's Legacy.

Italian Link Heart Charm

SKU: 1920
£40.00Price
0/500
0/500
Quantity

  • 1. Introduction

    1.1 These terms and conditions shall govern the sale and purchase of products through all my sales.

    1.2 You will be asked to give your express agreement to these terms and conditions before you place an order with me

    1.3 This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).

    1.4 Please note that I am unable to take responsibility for items lost in the post, neither being sent to me nor from me, any delays in postage once it has left my possession. You may need to send more inclusions if a kit or order is lost in the post.


    2. Interpretation

    2.1 In these terms and conditions: (a) "we" or "I" means Angela Crossley trading as Luna's Legacy (b) "you" means my customer or prospective customer, and "us", "my", "our" and "your" should be construed accordingly.

    3. Order process

    3.1 The advertising of products on social media, or via myself constitutes an "invitation to treat" rather than a contractual offer.

    3.2 No contract will come into force between you and myself unless and until I accept your order in accordance with the procedure set out in this Section 3.

    3.3 Conversations taking place via email, telephone, social media or other means do not constitute order notes. All notes must be put on the order comments otherwise the pieces will be made as standard without any discussed variations. If you forget to add notes please tell me by email within one hour and I will amend your order. You must confirm the changes are correct. I do not accept changes to an order after this.

    3.4 Artistic Discretion Elements (ashes/fur etc), colour,. will be placed at the my discretion unless previously agreed and requested on the order when ordering; in this case, I will do my best but still retain artistic discretion. If you have agreed to or asked for something not standard then you must make a note on your order (see 3.3)

    Some features you should expect to find in my handmade jewellery include and are not limited to:

    Air bubbles in resin and glass are natural and although I go to great effort to prevent them there may be some visible. This is a normal element in handmade resin jewellery and air bubbles will not be classed as faults
    I often find fibres in locks of fur and other elements and try my best to remove what I can but some may still be visible
    Colours of elements will vary greatly, photos on my website and social media are of other clients' elements and your piece will look very different even with clear resin. Galleries are available for guidance
    Pieces will never look the exact same as those on my social media because they are all handmade, the materials I use can change and and the elements you send in vary vastly. For example, there are many colour variations in pet cremation ashes including white, grey, black and brown etc, my resin mixes all vary and the light levels used in my photography may vary, as may screen monitor colours.
    Locks of fur may be transparent, white, blonde, red or dark and it depends on the fur you send me. Most "white" fur is in fact clear and is not visible in resin (see the images), and other locks of fur may be hard to see. Texture varies infinitely too and affect fur placement.
    3.5 Proof photos I sometimes make several resin pieces (blanks) and may send proof photos for your consideration where possible. I will set the best piece in metal, taking your preference into account. If you choose (for example) stone 2 from 3 pictured cabochon blanks, I will try my best to use that one. However, when setting, I will use artistic discretion. Sometimes I will find flaws in a blank, for example, and choose a different one to set, or a blank may be damaged during the process. I return unused blanks where possible at no extra charge. I may not send proof photos, and if I do I may not use your preference. Proof photos are low quality images meant as a guide as a goodwill gesture and are not part of the service. They are an extra I may provide when able. If an order is on hold pending reply from a proof photo for more than 48 hours, I may not be able to complete the order in time for a priority order or deadline such as Christmas delivery. I may send anyway without your feedback if working to a deadline.

    3.6 My Suppliers I may use different suppliers for my metal meaning some variations. I do my best to keep items consistent but may use different settings etc. Bezels may be smooth, serrated or crown points. Images on social media and my website are considered to be mockups and a guide to how your items will look. My jewellery is all sterling silver 925, stainless steel or leather which includes the cores of my charms.

    4. Products

    4.1 The following types of products are or may be available on my website from time to time: customised items containing clients' own elements (for example pet cremation ashes) - no cancellation/refund even if items are not to your satisfaction as products cannot be returned .

    4.2 I may periodically change the products available on my website, and I do not undertake to continue to supply any particular product or type of product.

    Consumer Rights Act 2015

    Section 9 Goods to be of satisfactory quality

    Does not cover anything which makes the quality of the goods unsatisfactory (a) which is specifically drawn to the consumer's attention before the contract is made
    Section 10 Goods to be fit for particular purpose

    Applies to a contract to supply goods if before the contract is made the consumer makes known to the trader ... any particular purpose for which the consumer is contracting for the goods
    Section 11 Goods to be as described

    Any information that is provided by the trader about the goods ... (main characteristics of goods) is to be treated as included as a term of the contract
    Section 19 Consumer's rights to enforce terms about goods

    In this section ... references to goods conforming to a contract are references to (a) the goods conforming to the terms described in sections 9
    [an item]is not a failure to conform to the contract if it has its origin in materials supplied by the consumer.
    What this means is that an item can't be returned for being "not of satisfactory quality/ fit for purpose/as described" if it contains materials supplied by the customer Eg ashes/ fur and other elements sent to us. So please only order if you have seen enough examples of my work to have confidence in the result. If in doubt please do not proceed with an order.

    4.3 Images - I retain ownership of all images of work I have undertaken and items produced. I reserve the right to use these images in the following ways (not limited to): our websites, sales channels, YouTube and social media, selling images and videos, editing including changing over features and identifying artistic work. Please contact me prior to payment and ordering if you do not wish for images to be used in this way. Images and videos cannot be unpublished due to third party distribution.

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